Shipping policy
Processing time Orders are processed within 1 business day of purchase. You will receive a confirmation email with tracking information once your order has shipped.
Delivery times We ship internationally from our supplier network. Estimated delivery times after dispatch:
- Ireland: 9–16 business days
- United Kingdom: 7–12 business days
- Europe: 7–14 business days
- United States: 8–15 business days
- Australia: 9–16 business days
- Rest of world: 15–25 business days
These are estimates and may vary due to customs processing or high-demand periods. We appreciate your patience.
Tracking All orders include tracking. Your tracking number will be sent by email once your order ships. Please allow 3–5 days after receiving your tracking number for movement to appear in the system.
Customs and duties For orders outside the EU, customs fees or import duties may apply upon delivery. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Lost or delayed orders If your order hasn't arrived within the estimated delivery window, contact us at support@marvreco.com and we'll check on it with the carrier. If tracking shows no movement for 45 days from the ship date, we'll treat the order as lost and send a replacement or issue a full refund.
Wrong address Please double check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@marvreco.com. We can only correct it before the order is dispatched.